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Charles Brownlow Retirement Village

Residential aged care home in Highton, Victoria

Ryman Aged Care (Australia) Pty Ltd

Highton, Victoria · Barwon-South Western

Medium · For profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Charles Brownlow Retirement Village

Charles Brownlow Retirement Village is a medium residential aged care home in Highton, Victoria, operated by Ryman Aged Care (Australia) Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 3/5.

Charles Brownlow Retirement Village is one of 2 aged care homes in Highton, Victoria. The suburb average is 4★, and Charles Brownlow Retirement Village rates 4★ overall. It currently scores at or above every other home in Highton on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Charles Brownlow Retirement Village

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Charles Brownlow Retirement Village and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day42 min46 minYes58.1 min
Total care minutes per resident per day207 min207 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Charles Brownlow Retirement Village affected in the reporting quarter. Lower is better for every measure below.

MeasureCharles Brownlow Retirement VillageState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
20%
0.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
5%
2.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
33%
1.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
3%
1.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
43%
5.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
13%
2.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Charles Brownlow Retirement Village

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here39% always · 56% most of the time
I feel safe here89% always · 11% most of the time
This place is well run39% always · 61% most of the time
I get the care I need100% always · 0% most of the time
Staff know what they are doing22% always · 78% most of the time
Staff encourage me to do as much as possible for myself61% always · 33% most of the time
Staff explain things to me56% always · 39% most of the time
Staff treat me with respect94% always · 6% most of the time
Staff follow up when I raise things with them61% always · 39% most of the time
Staff are kind and caring94% always · 6% most of the time
I have a say in my daily activities72% always · 28% most of the time
This place feels like home89% always · 11% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Charles Brownlow Retirement Village vs other Highton homes

See ratings, staffing, and quality measures side by side for nursing homes in Highton, Victoria.

Cost & funding guide for Highton

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Charles Brownlow Retirement Village

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.