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Casey Aged Care

Residential aged care home in Narre Warren, Victoria

Aged Care Group Pty Ltd

Narre Warren, Victoria · Southern Metro

Large · For profit · Metropolitan

Overall
3.0
Higher than 0% of VIC homes

About Casey Aged Care

Casey Aged Care is a large residential aged care home in Narre Warren, Victoria, operated by Aged Care Group Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 2/5.

Casey Aged Care is one of 2 aged care homes in Narre Warren, Victoria. The suburb average is 3.5★, and Casey Aged Care rates 3★ overall. Higher-rated nearby alternatives include Coptic Hostel (4★).

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures2.0 / 5
Add to compareView on My Aged Care

Care minutes at Casey Aged Care

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Casey Aged Care and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day45 min48 minYes58.1 min
Total care minutes per resident per day223 min202 minShort by 21 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Casey Aged Care affected in the reporting quarter. Lower is better for every measure below.

MeasureCasey Aged CareState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
25%
4.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
10%
2.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
35%
3.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
2%
0.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
70%
32.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
18%
7.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Casey Aged Care

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here19% always · 41% most of the time
I feel safe here74% always · 26% most of the time
This place is well run33% always · 56% most of the time
I get the care I need56% always · 37% most of the time
Staff know what they are doing44% always · 41% most of the time
Staff encourage me to do as much as possible for myself56% always · 19% most of the time
Staff explain things to me41% always · 44% most of the time
Staff treat me with respect74% always · 19% most of the time
Staff follow up when I raise things with them30% always · 56% most of the time
Staff are kind and caring74% always · 19% most of the time
I have a say in my daily activities67% always · 19% most of the time
This place feels like home56% always · 26% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Casey Aged Care vs other Narre Warren homes

See ratings, staffing, and quality measures side by side for nursing homes in Narre Warren, Victoria.

Cost & funding guide for Narre Warren

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near Casey Aged Care

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Frequently asked questions about Casey Aged Care

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.