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Bupa New Farm

Residential aged care home in New Farm, Queensland

Bupa Aged Care Australia Pty Ltd

New Farm, Queensland · Brisbane North

Medium · For profit · Metropolitan

Overall
4.0
Higher than 7% of QLD homes

About Bupa New Farm

Bupa New Farm is a medium residential aged care home in New Farm, Queensland, operated by Bupa Aged Care Australia Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 3/5.

Bupa New Farm is one of 1 aged care homes in New Farm, Queensland. The suburb average is 4★, and Bupa New Farm rates 4★ overall. It currently scores at or above every other home in New Farm on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Bupa New Farm

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Bupa New Farm and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day44 min46 minYes49.3 min
Total care minutes per resident per day217 min209 minShort by 8 min219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Bupa New Farm affected in the reporting quarter. Lower is better for every measure below.

MeasureBupa New FarmState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
73%
52.8 points above the state average (worse)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
9%
1.4 points above the state average (worse)
7.6%6.9%
Falls
Residents who experienced one or more falls.
31%
0.7 points below the state average (better)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
33%
2.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
4%
5.6 points below the state average (better)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Bupa New Farm

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here50% always · 31% most of the time
I feel safe here56% always · 44% most of the time
This place is well run62% always · 31% most of the time
I get the care I need75% always · 25% most of the time
Staff know what they are doing50% always · 50% most of the time
Staff encourage me to do as much as possible for myself75% always · 25% most of the time
Staff explain things to me56% always · 31% most of the time
Staff treat me with respect62% always · 31% most of the time
Staff follow up when I raise things with them69% always · 31% most of the time
Staff are kind and caring69% always · 31% most of the time
I have a say in my daily activities56% always · 38% most of the time
This place feels like home62% always · 38% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Bupa New Farm vs other New Farm homes

See ratings, staffing, and quality measures side by side for nursing homes in New Farm, Queensland.

Cost & funding guide for New Farm

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Bupa Aged Care Australia Pty Ltd

View all Bupa Aged Care Australia Pty Ltd homes →

Frequently asked questions about Bupa New Farm

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.