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Bupa Glenvale

Residential aged care home in Glenvale, Queensland

Bupa Aged Care Australia Pty Ltd

Glenvale, Queensland · Darling Downs

Large · For profit · Regional centres

Overall
3.0
Higher than 0% of QLD homes

About Bupa Glenvale

Bupa Glenvale is a large residential aged care home in Glenvale, Queensland, operated by Bupa Aged Care Australia Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Queensland. Compliance rates 5/5, resident experience 3/5, staffing 2/5, and quality measures 2/5.

Bupa Glenvale is one of 2 aged care homes in Glenvale, Queensland. The suburb average is 3.5★, and Bupa Glenvale rates 3★ overall. Higher-rated nearby alternatives include Ozcare - Toowoomba (4★).

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing2.0 / 5
Quality measures2.0 / 5
Add to compareView on My Aged Care

Care minutes at Bupa Glenvale

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Bupa Glenvale and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day45 min44 minShort by 1 min49.3 min
Total care minutes per resident per day224 min201 minShort by 23 min219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Bupa Glenvale affected in the reporting quarter. Lower is better for every measure below.

MeasureBupa GlenvaleState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
44%
23.8 points above the state average (worse)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
15%
7.4 points above the state average (worse)
7.6%6.9%
Falls
Residents who experienced one or more falls.
29%
2.7 points below the state average (better)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
44%
8.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
14%
4.4 points above the state average (worse)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Bupa Glenvale

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here38% always · 42% most of the time
I feel safe here62% always · 29% most of the time
This place is well run33% always · 42% most of the time
I get the care I need38% always · 50% most of the time
Staff know what they are doing33% always · 29% most of the time
Staff encourage me to do as much as possible for myself42% always · 50% most of the time
Staff explain things to me33% always · 46% most of the time
Staff treat me with respect62% always · 38% most of the time
Staff follow up when I raise things with them25% always · 42% most of the time
Staff are kind and caring58% always · 33% most of the time
I have a say in my daily activities46% always · 29% most of the time
This place feels like home54% always · 38% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Bupa Glenvale vs other Glenvale homes

See ratings, staffing, and quality measures side by side for nursing homes in Glenvale, Queensland.

Cost & funding guide for Glenvale

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near Bupa Glenvale

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Frequently asked questions about Bupa Glenvale

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.