Bupa Baulkham Hills
Residential aged care home in Baulkham Hills, New South Wales
Bupa Aged Care Australia Pty Ltd
Baulkham Hills, New South Wales · Western Sydney
Large · For profit · Metropolitan
About Bupa Baulkham Hills
Bupa Baulkham Hills is a large residential aged care home in Baulkham Hills, New South Wales, operated by Bupa Aged Care Australia Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for New South Wales. Compliance rates 4/5, resident experience 4/5, staffing 2/5, and quality measures 1/5.
Bupa Baulkham Hills is one of 3 aged care homes in Baulkham Hills, New South Wales. The suburb average is 3.7★, and Bupa Baulkham Hills rates 3★ overall. Higher-rated nearby alternatives include BaptistCare Aminya Centre, SummitCare Baulkham Hills (4★, 4★).
Rating breakdown
Care minutes at Bupa Baulkham Hills
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Bupa Baulkham Hills and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | New South Wales average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 46 min | 42 min | Short by 4 min | 47.5 min |
| Total care minutes per resident per day | 230 min | 224 min | Short by 6 min | 221.5 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Bupa Baulkham Hills affected in the reporting quarter. Lower is better for every measure below.
| Measure | Bupa Baulkham Hills | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.5 points below the state average (better) | 0.5% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 48% 28.5 points above the state average (worse) | 19.5% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 11% 4.5 points above the state average (worse) | 6.5% | 6.9% |
Falls Residents who experienced one or more falls. | 35% 4.5 points above the state average (worse) | 30.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 3% 1.4 points above the state average (worse) | 1.6% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 31% 4.4 points below the state average (better) | 35.4% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 20% 11.4 points above the state average (worse) | 8.6% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Bupa Baulkham Hills
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Bupa Baulkham Hills vs other Baulkham Hills homes
See ratings, staffing, and quality measures side by side for nursing homes in Baulkham Hills, New South Wales.
Cost & funding guide for Baulkham Hills
Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near Bupa Baulkham Hills
Compare these nearby homes in Baulkham Hills before you decide.
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Frequently asked questions about Bupa Baulkham Hills
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.