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BSL Aged Care - Clifton Hill

Residential aged care home in Clifton Hill, Victoria

Brotherhood of St Laurence

Clifton Hill, Victoria · Northern Metro

Large · Not for Profit · Metropolitan

Overall
5.0
Higher than 84% of VIC homes

About BSL Aged Care - Clifton Hill

BSL Aged Care - Clifton Hill is a large residential aged care home in Clifton Hill, Victoria, operated by Brotherhood of St Laurence. Its Department of Health overall Star Rating is 5 out of 5 — much above average for Victoria. Compliance rates 5/5, resident experience 4/5, staffing 5/5, and quality measures 5/5.

BSL Aged Care - Clifton Hill is one of 1 aged care homes in Clifton Hill, Victoria. The suburb average is 5★, and BSL Aged Care - Clifton Hill rates 5★ overall. It currently scores at or above every other home in Clifton Hill on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing5.0 / 5
Quality measures5.0 / 5
Add to compareView on My Aged Care

Care minutes at BSL Aged Care - Clifton Hill

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for BSL Aged Care - Clifton Hill and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min60 minYes58.1 min
Total care minutes per resident per day214 min267 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at BSL Aged Care - Clifton Hill affected in the reporting quarter. Lower is better for every measure below.

MeasureBSL Aged Care - Clifton HillState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
0%
20.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
4%
3.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
29%
2.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
3%
1.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
34%
3.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
8%
2.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about BSL Aged Care - Clifton Hill

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here18% always · 45% most of the time
I feel safe here86% always · 14% most of the time
This place is well run45% always · 50% most of the time
I get the care I need64% always · 27% most of the time
Staff know what they are doing23% always · 68% most of the time
Staff encourage me to do as much as possible for myself55% always · 36% most of the time
Staff explain things to me36% always · 50% most of the time
Staff treat me with respect64% always · 36% most of the time
Staff follow up when I raise things with them59% always · 32% most of the time
Staff are kind and caring68% always · 32% most of the time
I have a say in my daily activities86% always · 9% most of the time
This place feels like home59% always · 41% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare BSL Aged Care - Clifton Hill vs other Clifton Hill homes

See ratings, staffing, and quality measures side by side for nursing homes in Clifton Hill, Victoria.

Cost & funding guide for Clifton Hill

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Frequently asked questions about BSL Aged Care - Clifton Hill

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.