Box Hill Views Care Community
Residential aged care home in Box Hill, Victoria
Box Hill, Victoria · Eastern Metro
Large · For profit · Metropolitan
About Box Hill Views Care Community
Box Hill Views Care Community is a large residential aged care home in Box Hill, Victoria, operated by DPG Services Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 4/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.
Box Hill Views Care Community is one of 2 aged care homes in Box Hill, Victoria. The suburb average is 3.5★, and Box Hill Views Care Community rates 3★ overall. Higher-rated nearby alternatives include Uniting AgeWell Box Hill (4★).
Rating breakdown
Care minutes at Box Hill Views Care Community
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Box Hill Views Care Community and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Victoria average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 44 min | 44 min | Yes | 58.1 min |
| Total care minutes per resident per day | 220 min | 216 min | Short by 4 min | 225.6 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Box Hill Views Care Community affected in the reporting quarter. Lower is better for every measure below.
| Measure | Box Hill Views Care Community | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.6 points below the state average (better) | 0.6% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 32% 11.7 points above the state average (worse) | 20.3% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 2% 5.2 points below the state average (better) | 7.2% | 6.9% |
Falls Residents who experienced one or more falls. | 36% 4.5 points above the state average (worse) | 31.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 1% 0.5 points below the state average (better) | 1.5% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 40% 2.9 points above the state average (worse) | 37.1% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 12% 1.2 points above the state average (worse) | 10.8% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Box Hill Views Care Community
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Box Hill Views Care Community vs other Box Hill homes
See ratings, staffing, and quality measures side by side for nursing homes in Box Hill, Victoria.
Cost & funding guide for Box Hill
Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near Box Hill Views Care Community
Compare these nearby homes in Box Hill before you decide.
Other homes in Box Hill
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Frequently asked questions about Box Hill Views Care Community
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.