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Bolton Clarke Lilydale

Residential aged care home in Lilydale, Victoria

RSL Care RDNS Limited

Lilydale, Victoria · Eastern Metro

Medium · Not for Profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Bolton Clarke Lilydale

Bolton Clarke Lilydale is a medium residential aged care home in Lilydale, Victoria, operated by RSL Care RDNS Limited. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 5/5.

Bolton Clarke Lilydale is one of 1 aged care homes in Lilydale, Victoria. The suburb average is 4★, and Bolton Clarke Lilydale rates 4★ overall. It currently scores at or above every other home in Lilydale on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures5.0 / 5
Add to compareView on My Aged Care

Care minutes at Bolton Clarke Lilydale

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Bolton Clarke Lilydale and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day42 min47 minYes58.1 min
Total care minutes per resident per day204 min211 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Bolton Clarke Lilydale affected in the reporting quarter. Lower is better for every measure below.

MeasureBolton Clarke LilydaleState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
5%
15.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
5%
2.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
32%
0.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
2%
0.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
38%
0.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
2%
8.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Bolton Clarke Lilydale

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here19% always · 38% most of the time
I feel safe here69% always · 31% most of the time
This place is well run62% always · 25% most of the time
I get the care I need56% always · 38% most of the time
Staff know what they are doing44% always · 44% most of the time
Staff encourage me to do as much as possible for myself69% always · 19% most of the time
Staff explain things to me56% always · 31% most of the time
Staff treat me with respect62% always · 38% most of the time
Staff follow up when I raise things with them56% always · 25% most of the time
Staff are kind and caring56% always · 38% most of the time
I have a say in my daily activities81% always · 12% most of the time
This place feels like home56% always · 38% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Bolton Clarke Lilydale vs other Lilydale homes

See ratings, staffing, and quality measures side by side for nursing homes in Lilydale, Victoria.

Cost & funding guide for Lilydale

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by RSL Care RDNS Limited

View all RSL Care RDNS Limited homes →

Frequently asked questions about Bolton Clarke Lilydale

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.