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Boandik Crouch Street

Residential aged care home in Mount Gambier, South Australia

Boandik Lodge Inc

Mount Gambier, South Australia · South East

Medium · Not for Profit · Large rural towns

Overall
4.0
Higher than 20% of SA homes

About Boandik Crouch Street

Boandik Crouch Street is a medium residential aged care home in Mount Gambier, South Australia, operated by Boandik Lodge Inc. Its Department of Health overall Star Rating is 4 out of 5 — above average for South Australia. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 5/5.

Boandik Crouch Street is one of 4 aged care homes in Mount Gambier, South Australia. The suburb average is 3.8★, and Boandik Crouch Street rates 4★ overall. It currently scores at or above every other home in Mount Gambier on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures5.0 / 5
Add to compareView on My Aged Care

Care minutes at Boandik Crouch Street

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Boandik Crouch Street and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetSouth Australia average
Registered nurse minutes per resident per day40 min41 minYes49.5 min
Total care minutes per resident per day197 min206 minYes223.4 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in South Australia that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Boandik Crouch Street affected in the reporting quarter. Lower is better for every measure below.

MeasureBoandik Crouch StreetState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.7 points below the state average (better)
0.7%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
8%
13 points below the state average (better)
21%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
4%
2.3 points below the state average (better)
6.3%6.9%
Falls
Residents who experienced one or more falls.
31%
1.3 points below the state average (better)
32.3%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.4 points below the state average (better)
1.4%1.5%
Polypharmacy
Residents taking nine or more medicines.
48%
15.8 points above the state average (worse)
32.2%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
6%
3.9 points below the state average (better)
9.9%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Boandik Crouch Street

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here50% always · 29% most of the time
I feel safe here86% always · 14% most of the time
This place is well run71% always · 14% most of the time
I get the care I need86% always · 14% most of the time
Staff know what they are doing64% always · 29% most of the time
Staff encourage me to do as much as possible for myself71% always · 21% most of the time
Staff explain things to me50% always · 29% most of the time
Staff treat me with respect93% always · 7% most of the time
Staff follow up when I raise things with them64% always · 29% most of the time
Staff are kind and caring93% always · 7% most of the time
I have a say in my daily activities86% always · 14% most of the time
This place feels like home71% always · 14% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Boandik Crouch Street vs other Mount Gambier homes

See ratings, staffing, and quality measures side by side for nursing homes in Mount Gambier, South Australia.

Cost & funding guide for Mount Gambier

Aged care fees in South Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Boandik Crouch Street

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.