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Bill McKenzie Gardens

Residential aged care home in Page, Australian Capital Territory

RSL LifeCare Limited

Page, Australian Capital Territory · ACT

Large · Not for Profit · Metropolitan

Overall
4.0
Higher than 14% of ACT homes

About Bill McKenzie Gardens

Bill McKenzie Gardens is a large residential aged care home in Page, Australian Capital Territory, operated by RSL LifeCare Limited. Its Department of Health overall Star Rating is 4 out of 5 — above average for Australian Capital Territory. Compliance rates 5/5, resident experience 4/5, staffing 2/5, and quality measures 5/5.

Bill McKenzie Gardens is one of 2 aged care homes in Page, Australian Capital Territory. The suburb average is 2★, and Bill McKenzie Gardens rates 4★ overall. It currently scores at or above every other home in Page on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures5.0 / 5
Add to compareView on My Aged Care

Care minutes at Bill McKenzie Gardens

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Bill McKenzie Gardens and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetAustralian Capital Territory average
Registered nurse minutes per resident per day45 min44 minShort by 1 min48.3 min
Total care minutes per resident per day220 min219 minShort by 1 min231.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Australian Capital Territory that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Bill McKenzie Gardens affected in the reporting quarter. Lower is better for every measure below.

MeasureBill McKenzie GardensState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.3 points above the state average (worse)
0.7%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
18%
3.8 points below the state average (better)
21.8%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
3%
4 points below the state average (better)
7%6.9%
Falls
Residents who experienced one or more falls.
37%
4.1 points above the state average (worse)
32.9%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
30%
4.5 points below the state average (better)
34.5%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
7%
4 points below the state average (better)
11%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Bill McKenzie Gardens

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here30% always · 59% most of the time
I feel safe here93% always · 7% most of the time
This place is well run44% always · 56% most of the time
I get the care I need70% always · 30% most of the time
Staff know what they are doing44% always · 56% most of the time
Staff encourage me to do as much as possible for myself70% always · 30% most of the time
Staff explain things to me59% always · 37% most of the time
Staff treat me with respect89% always · 11% most of the time
Staff follow up when I raise things with them59% always · 33% most of the time
Staff are kind and caring78% always · 22% most of the time
I have a say in my daily activities81% always · 19% most of the time
This place feels like home93% always · 7% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Bill McKenzie Gardens vs other Page homes

See ratings, staffing, and quality measures side by side for nursing homes in Page, Australian Capital Territory.

Cost & funding guide for Page

Aged care fees in Australian Capital Territory are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Page

Other homes by RSL LifeCare Limited

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Frequently asked questions about Bill McKenzie Gardens

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.