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Bayswater Gardens

Residential aged care home in Abbotsford, New South Wales

DPG Services Pty Ltd

Abbotsford, New South Wales · Inner West

Medium · For profit · Metropolitan

Overall
0.0
Higher than 88% of NSW homes

About Bayswater Gardens

Bayswater Gardens is a medium residential aged care home in Abbotsford, New South Wales, operated by DPG Services Pty Ltd. Its Department of Health overall Star Rating is 0 out of 5 — much below average for New South Wales. Compliance rates 0/5, resident experience 4/5, staffing 2/5, and quality measures 3/5.

Rating breakdown

Compliance0.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures3.0 / 5
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Care minutes at Bayswater Gardens

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Bayswater Gardens and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNew South Wales average
Registered nurse minutes per resident per day45 min44 minShort by 1 min47.5 min
Total care minutes per resident per day222 min215 minShort by 7 min221.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Bayswater Gardens affected in the reporting quarter. Lower is better for every measure below.

MeasureBayswater GardensState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.5 points below the state average (better)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
55%
35.5 points above the state average (worse)
19.5%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
4%
2.5 points below the state average (better)
6.5%6.9%
Falls
Residents who experienced one or more falls.
23%
7.5 points below the state average (better)
30.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
5%
3.4 points above the state average (worse)
1.6%1.5%
Polypharmacy
Residents taking nine or more medicines.
23%
12.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
9%
0.4 points above the state average (worse)
8.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Bayswater Gardens

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here38% always · 31% most of the time
I feel safe here81% always · 19% most of the time
This place is well run38% always · 62% most of the time
I get the care I need81% always · 19% most of the time
Staff know what they are doing44% always · 56% most of the time
Staff encourage me to do as much as possible for myself81% always · 19% most of the time
Staff explain things to me31% always · 56% most of the time
Staff treat me with respect81% always · 12% most of the time
Staff follow up when I raise things with them44% always · 56% most of the time
Staff are kind and caring75% always · 19% most of the time
I have a say in my daily activities94% always · 6% most of the time
This place feels like home69% always · 31% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Bayswater Gardens vs other Abbotsford homes

See ratings, staffing, and quality measures side by side for nursing homes in Abbotsford, New South Wales.

Cost & funding guide for Abbotsford

Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by DPG Services Pty Ltd

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Frequently asked questions about Bayswater Gardens

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.