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Baptcare Wattle Grove Community

Residential aged care home in Lalor, Victoria

Baptcare Ltd

Lalor, Victoria · Northern Metro

Large · Not for Profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Baptcare Wattle Grove Community

Baptcare Wattle Grove Community is a large residential aged care home in Lalor, Victoria, operated by Baptcare Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.

Baptcare Wattle Grove Community is one of 1 aged care homes in Lalor, Victoria. The suburb average is 4★, and Baptcare Wattle Grove Community rates 4★ overall. It currently scores at or above every other home in Lalor on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Baptcare Wattle Grove Community

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Baptcare Wattle Grove Community and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min45 minYes58.1 min
Total care minutes per resident per day215 min216 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Baptcare Wattle Grove Community affected in the reporting quarter. Lower is better for every measure below.

MeasureBaptcare Wattle Grove CommunityState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
15%
5.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
6%
1.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
44%
12.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
42%
4.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
11%
0.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Baptcare Wattle Grove Community

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here11% always · 47% most of the time
I feel safe here84% always · 16% most of the time
This place is well run26% always · 47% most of the time
I get the care I need53% always · 42% most of the time
Staff know what they are doing26% always · 53% most of the time
Staff encourage me to do as much as possible for myself21% always · 42% most of the time
Staff explain things to me32% always · 42% most of the time
Staff treat me with respect63% always · 37% most of the time
Staff follow up when I raise things with them26% always · 42% most of the time
Staff are kind and caring47% always · 53% most of the time
I have a say in my daily activities53% always · 42% most of the time
This place feels like home47% always · 42% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Baptcare Wattle Grove Community vs other Lalor homes

See ratings, staffing, and quality measures side by side for nursing homes in Lalor, Victoria.

Cost & funding guide for Lalor

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Baptcare Ltd

View all Baptcare Ltd homes →

Frequently asked questions about Baptcare Wattle Grove Community

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.