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Avondale Heights Care Community

Residential aged care home in Avondale Heights, Victoria

DPG Services Pty Ltd

Avondale Heights, Victoria · Western Metro

Medium · For profit · Metropolitan

Overall
3.0
Higher than 0% of VIC homes

About Avondale Heights Care Community

Avondale Heights Care Community is a medium residential aged care home in Avondale Heights, Victoria, operated by DPG Services Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 4/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.

Avondale Heights Care Community is one of 4 aged care homes in Avondale Heights, Victoria. The suburb average is 3.5★, and Avondale Heights Care Community rates 3★ overall. Higher-rated nearby alternatives include Doutta Galla Avondale Heights Aged Care Facility, Wintringham Ron Conn Nursing Home (4★, 4★).

Rating breakdown

Compliance4.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Avondale Heights Care Community

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Avondale Heights Care Community and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day45 min45 minYes58.1 min
Total care minutes per resident per day223 min217 minShort by 6 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Avondale Heights Care Community affected in the reporting quarter. Lower is better for every measure below.

MeasureAvondale Heights Care CommunityState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
35%
14.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
13%
5.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
34%
2.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
50%
12.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
3%
7.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Avondale Heights Care Community

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here21% always · 57% most of the time
I feel safe here79% always · 21% most of the time
This place is well run14% always · 86% most of the time
I get the care I need50% always · 50% most of the time
Staff know what they are doing21% always · 79% most of the time
Staff encourage me to do as much as possible for myself36% always · 57% most of the time
Staff explain things to me50% always · 36% most of the time
Staff treat me with respect43% always · 57% most of the time
Staff follow up when I raise things with them36% always · 57% most of the time
Staff are kind and caring71% always · 29% most of the time
I have a say in my daily activities71% always · 21% most of the time
This place feels like home64% always · 36% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Avondale Heights Care Community vs other Avondale Heights homes

See ratings, staffing, and quality measures side by side for nursing homes in Avondale Heights, Victoria.

Cost & funding guide for Avondale Heights

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near Avondale Heights Care Community

Compare these nearby homes in Avondale Heights before you decide.

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Frequently asked questions about Avondale Heights Care Community

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.