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Australian Vietnamese Aged Care Services

Residential aged care home in Smithfield, New South Wales

Australian Vietnamese Aged Care Services Limited

Smithfield, New South Wales · South West Sydney

Medium · Not for Profit · Metropolitan

Overall
4.0
Higher than 10% of NSW homes

About Australian Vietnamese Aged Care Services

Australian Vietnamese Aged Care Services is a medium residential aged care home in Smithfield, New South Wales, operated by Australian Vietnamese Aged Care Services Limited. Its Department of Health overall Star Rating is 4 out of 5 — above average for New South Wales. Compliance rates 5/5, resident experience 5/5, staffing 3/5, and quality measures 3/5.

Australian Vietnamese Aged Care Services is one of 2 aged care homes in Smithfield, New South Wales. The suburb average is 4★, and Australian Vietnamese Aged Care Services rates 4★ overall. It currently scores at or above every other home in Smithfield on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience5.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Australian Vietnamese Aged Care Services

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Australian Vietnamese Aged Care Services and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNew South Wales average
Registered nurse minutes per resident per day45 min48 minYes47.5 min
Total care minutes per resident per day228 min239 minYes221.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Australian Vietnamese Aged Care Services affected in the reporting quarter. Lower is better for every measure below.

MeasureAustralian Vietnamese Aged Care ServicesState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.5 points below the state average (better)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
0%
19.5 points below the state average (better)
19.5%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
19%
12.5 points above the state average (worse)
6.5%6.9%
Falls
Residents who experienced one or more falls.
26%
4.5 points below the state average (better)
30.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.6 points below the state average (better)
1.6%1.5%
Polypharmacy
Residents taking nine or more medicines.
50%
14.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
0%
8.6 points below the state average (better)
8.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Australian Vietnamese Aged Care Services

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here71% always · 14% most of the time
I feel safe here93% always · 7% most of the time
This place is well run86% always · 14% most of the time
I get the care I need93% always · 7% most of the time
Staff know what they are doing64% always · 36% most of the time
Staff encourage me to do as much as possible for myself71% always · 21% most of the time
Staff explain things to me71% always · 29% most of the time
Staff treat me with respect71% always · 29% most of the time
Staff follow up when I raise things with them86% always · 14% most of the time
Staff are kind and caring71% always · 29% most of the time
I have a say in my daily activities86% always · 14% most of the time
This place feels like home93% always · 7% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Australian Vietnamese Aged Care Services vs other Smithfield homes

See ratings, staffing, and quality measures side by side for nursing homes in Smithfield, New South Wales.

Cost & funding guide for Smithfield

Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Smithfield

Frequently asked questions about Australian Vietnamese Aged Care Services

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.