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Auburn House

Residential aged care home in Hawthorn East, Victoria

St Vincent's Hospital (Melbourne) Limited

Hawthorn East, Victoria · Eastern Metro

Small · Not for Profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Auburn House

Auburn House is a small residential aged care home in Hawthorn East, Victoria, operated by St Vincent's Hospital (Melbourne) Limited. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 4/5, staffing 4/5, and quality measures 4/5.

Auburn House is one of 2 aged care homes in Hawthorn East, Victoria. The suburb average is 4★, and Auburn House rates 4★ overall. It currently scores at or above every other home in Hawthorn East on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing4.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at Auburn House

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Auburn House and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day47 min110 minYes58.1 min
Total care minutes per resident per day234 min243 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Auburn House affected in the reporting quarter. Lower is better for every measure below.

MeasureAuburn HouseState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
2%
1.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
73%
52.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
7%
0.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
19%
12.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
32%
5.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
0%
10.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Auburn House

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here64% always · 18% most of the time
I feel safe here64% always · 27% most of the time
This place is well run55% always · 36% most of the time
I get the care I need45% always · 45% most of the time
Staff know what they are doing55% always · 27% most of the time
Staff encourage me to do as much as possible for myself82% always · 9% most of the time
Staff explain things to me64% always · 9% most of the time
Staff treat me with respect82% always · 9% most of the time
Staff follow up when I raise things with them36% always · 55% most of the time
Staff are kind and caring73% always · 9% most of the time
I have a say in my daily activities27% always · 73% most of the time
This place feels like home73% always · 9% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Auburn House vs other Hawthorn East homes

See ratings, staffing, and quality measures side by side for nursing homes in Hawthorn East, Victoria.

Cost & funding guide for Hawthorn East

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Hawthorn East

Other homes by St Vincent's Hospital (Melbourne) Limited

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Frequently asked questions about Auburn House

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.