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Arcare Point Lonsdale

Residential aged care home in Point Lonsdale, Victoria

Arcare Pty Ltd

Point Lonsdale, Victoria · Barwon-South Western

Medium · For profit · Regional centres

Overall
4.0
Higher than 14% of VIC homes

About Arcare Point Lonsdale

Arcare Point Lonsdale is a medium residential aged care home in Point Lonsdale, Victoria, operated by Arcare Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.

Arcare Point Lonsdale is one of 1 aged care homes in Point Lonsdale, Victoria. The suburb average is 4★, and Arcare Point Lonsdale rates 4★ overall. It currently scores at or above every other home in Point Lonsdale on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Arcare Point Lonsdale

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Arcare Point Lonsdale and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min45 minYes58.1 min
Total care minutes per resident per day208 min209 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Arcare Point Lonsdale affected in the reporting quarter. Lower is better for every measure below.

MeasureArcare Point LonsdaleState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
11%
9.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
8%
0.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
41%
9.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
4%
2.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
32%
5.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
8%
2.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Arcare Point Lonsdale

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here12% always · 41% most of the time
I feel safe here88% always · 12% most of the time
This place is well run12% always · 59% most of the time
I get the care I need53% always · 41% most of the time
Staff know what they are doing0% always · 71% most of the time
Staff encourage me to do as much as possible for myself24% always · 59% most of the time
Staff explain things to me6% always · 24% most of the time
Staff treat me with respect41% always · 59% most of the time
Staff follow up when I raise things with them12% always · 65% most of the time
Staff are kind and caring41% always · 59% most of the time
I have a say in my daily activities82% always · 18% most of the time
This place feels like home41% always · 47% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Arcare Point Lonsdale vs other Point Lonsdale homes

See ratings, staffing, and quality measures side by side for nursing homes in Point Lonsdale, Victoria.

Cost & funding guide for Point Lonsdale

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Arcare Pty Ltd

View all Arcare Pty Ltd homes →

Frequently asked questions about Arcare Point Lonsdale

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.