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Aeralife Northpoint

Residential aged care home in Epping, Victoria

Heritage Care Pty Ltd

Epping, Victoria · Northern Metro

Large · For profit · Metropolitan

Overall
3.0
Higher than 0% of VIC homes

About Aeralife Northpoint

Aeralife Northpoint is a large residential aged care home in Epping, Victoria, operated by Heritage Care Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 2/5.

Aeralife Northpoint is one of 6 aged care homes in Epping, Victoria. The suburb average is 3.7★, and Aeralife Northpoint rates 3★ overall. Higher-rated nearby alternatives include Grace Of Mary Greek Cypriot Elderly Hostel, Epping Meadows Care Community, Estia Health Epping VIC (4★, 4★, 4★).

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures2.0 / 5
Add to compareView on My Aged Care

Care minutes at Aeralife Northpoint

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Aeralife Northpoint and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day44 min45 minYes58.1 min
Total care minutes per resident per day219 min211 minShort by 8 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Aeralife Northpoint affected in the reporting quarter. Lower is better for every measure below.

MeasureAeralife NorthpointState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
65%
44.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
10%
2.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
23%
8.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
43%
5.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
24%
13.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Aeralife Northpoint

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here22% always · 30% most of the time
I feel safe here74% always · 22% most of the time
This place is well run26% always · 57% most of the time
I get the care I need48% always · 43% most of the time
Staff know what they are doing13% always · 74% most of the time
Staff encourage me to do as much as possible for myself43% always · 39% most of the time
Staff explain things to me39% always · 39% most of the time
Staff treat me with respect57% always · 35% most of the time
Staff follow up when I raise things with them17% always · 43% most of the time
Staff are kind and caring52% always · 35% most of the time
I have a say in my daily activities52% always · 35% most of the time
This place feels like home48% always · 35% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Aeralife Northpoint vs other Epping homes

See ratings, staffing, and quality measures side by side for nursing homes in Epping, Victoria.

Cost & funding guide for Epping

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near Aeralife Northpoint

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Frequently asked questions about Aeralife Northpoint

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.