Aged care homes in Willoughby, NSW

Compare 2 residential aged care homes in Willoughby, part of the Northern Sydney planning region. Average overall Star Rating is 4★ — above the national average (3.1★). Ratings are from the official February 2026 Department of Health Star Ratings release.

Residents of Willoughby in Northern Sydney have access to two residential aged care facilities within the local community. These homes hold an average Star Rating of 4 out of 5 stars, reflecting the quality of care provided across the Northern Sydney ACPR. Estia Health Willoughby currently stands as the highest-rated facility in the suburb, maintaining a 4-star rating under the federal government’s quality assessment framework for aged care providers.

Homes
2
Avg overall
4★
+0.9 vs national
Avg staffing
2★
Avg experience
4★

Rating distribution

avg 4★ · 2 homes
5
0 (0%)
4
2 (100%)
3
0 (0%)
2
0 (0%)
1
0 (0%)

Provider mix in Willoughby

2 organisations operate homes in this suburb.

What to look for in Willoughby

  • All homes in Willoughby score 3★ or higher on compliance — a positive sign on regulatory standards.
  • No home in Willoughby reaches 4★ on staffing. Ask each home about registered nurse coverage 24/7.
  • No 5★ overall homes in this suburb. The strongest performer is Estia Health Willoughby at 4★.
  • 0 of 2 homes sit below the national average (3.1★). Use the comparison tool to weigh trade-offs.

All homes in Willoughby

Estia Health Willoughby
Estia Investments Pty Ltd · Medium · For profit
4.05425
Bupa Willoughby
Bupa Aged Care Australia Pty Ltd · Medium · For profit
4.05425

Best by sub-rating in Willoughby

Best for staffing

  1. 1.Estia Health Willoughby2
  2. 2.Bupa Willoughby2

Best for experience

  1. 1.Estia Health Willoughby4
  2. 2.Bupa Willoughby4

Best for compliance

  1. 1.Estia Health Willoughby5
  2. 2.Bupa Willoughby5

New to Star Ratings?

Each home is scored 1–5★ across compliance, residents' experience, staffing, and quality measures, then combined into an overall rating.

Nearby suburbs in Northern Sydney

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Frequently asked questions